Mazda drivers across the U.S. may be eligible for compensation of up to $1,750 under a class action settlement related to issues with the Mazda Connect infotainment system. This system, installed in several Mazda models between 2014 and 2023, has been reported to cause repeated system crashes, freezing, and other technical errors, which could distract drivers and affect safety. Although Mazda denies any wrongdoing, the company has agreed to a financial settlement to resolve the matter.
This settlement applies only to specific Mazda vehicles and their owners or lessees in the U.S. If you’ve owned or leased one of the listed models, you might qualify for reimbursement or extended coverage—but only if you submit your claim by August 1, 2025. The compensation includes reimbursement for previous out-of-pocket costs and a 24-month warranty extension for the infotainment system.
To receive payment, eligible individuals must provide proof of their expenses and vehicle ownership. Claims can be submitted online or through the mail. The final payout date is not yet confirmed and will depend on the court’s final approval hearing, scheduled for July 28, 2025.
Mazda Class Action Settlement: What You Need to Know
Mazda is offering settlement compensation following complaints and a class action lawsuit over defects in its Mazda Connect infotainment system. Drivers reported several persistent issues with the system, including:
- Rebooting unexpectedly
- Freezing during use
- Becoming completely unresponsive
- Entering a continuous reboot cycle (bootloop)
- Experiencing audio or video glitches
These problems have been found to interfere with safe driving, prompting legal action. Though Mazda has not admitted fault, it has agreed to settle the lawsuit by compensating affected drivers.
Who Is Eligible for the Payout?
To be eligible for this settlement, you must currently own or have previously owned or leased one of the Mazda models listed below, and your vehicle must be located in the United States or its territories:
| Eligible Mazda Models | Model Years |
|---|---|
| Mazda2 | 2016–2022 |
| Mazda3 | 2014–2018 |
| Mazda6 | 2016–2021 |
| Mazda CX-3 | 2016–2021 |
| Mazda CX-5 | 2016–2020 |
| Mazda CX-9 | 2016–2020 |
| Mazda MX-5 | 2016–2023 |
What Will Eligible Mazda Owners Receive?
If you qualify, here’s what you can expect as part of the settlement:
- 24-Month Warranty Extension
Mazda will extend the warranty on your infotainment system, covering software updates, system repairs, and replacement of the connectivity master unit. - Reimbursement for Past Expenses
If you’ve already paid for repairs or updates to your infotainment system, you can claim reimbursement for those costs, up to a maximum of $1,750. - Coverage for Future Repairs
Future repairs or necessary updates related to these specific system issues will also be covered under the extended warranty.
How to File a Claim
To file your claim, follow these steps:
- Check Vehicle Eligibility
Visit the settlement website and use the VIN lookup tool to confirm your car qualifies. - Gather Proof of Expenses
Submit one of the following forms of documentation with your claim:- An original invoice
- A clear photocopy of the invoice
- Third-party repair orders, receipts, or bills
- Submit Your Claim by the Deadline
- Claims must be submitted no later than August 1, 2025
- You can file online or download a PDF claim form and mail it to the Settlement Administrator
Important: All claims must be truthful. Filing a false claim may lead to legal penalties.
What Happens Next?
While you can file now, the actual payouts will not be distributed until the final court approval is granted. The final approval hearing is scheduled for July 28, 2025. If the settlement is approved, payouts will follow shortly after.
In the meantime, you can also explore other class action settlements through trusted platforms like Top Class Actions to see if you’re eligible for additional reimbursements.
For more details or to file your claim, visit the official settlement website or ClassAction.org.
